Own your vacation home without the stress, even when you’re away.

We oversee the care of personal-use, vacation, and seasonal homes.

Serving New Hampshire's Lakes Region and Mount Washington Valley.

How it works in 2 minutes

Your time and peace of mind reclaimed with the click of a button.

Watch this quick overview, then tell us about your property below.

Let’s talk about your property.

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Do you own a privately used vacation or seasonal home in the Lakes Region or Mount Washington Valley?(Required)

A few quick questions about your property. No obligation.

What Life with Surefire Looks Like

  • You’ll never worry about your property again while you’re away.
  • All routine maintenance is handled for you, without you having to think about it.
  • You never have to search for, vet, or deal with contractors again.
  • Every important record for your property is kept organized in one place.
  • You don’t feel the pressure to “get back and check on the house” anymore.
  • You’re never stuck in a bind with no one to call, no matter the time or day.

Real annual outcomes

The Numbers Don’t Lie

On average, every year our members can count on...

2+Emergencies Prevented
17+Issues Solved Before They Became Problems
150+Tasks Off Your Plate

Countless hours of your time back and dozens of inconveniences avoided.

Annual Memberships

Choose how much you want off your plate.

Three annual membership levels. We'll recommend the one that actually fits how you use the property.

Guardian Watch

For owners who mostly self-manage but want local eyes and resources.

YEAR
  • Property checkups whenever you need them
  • Access to handyman help when you need it
  • Access to a trusted contractor network
  • Emergency help when something goes wrong
Most Popular

Steward

For owners who want their property on autopilot.

YEAR
  • Designated manager oversees your property on your behalf
  • Maintenance stays tracked and on schedule
  • Contractors are coordinated and managed for you
  • Complete property records are kept organized
  • Property checkups whenever you need them
  • Emergency response at no additional cost

Concierge Elite

For owners who want everything managed, including most major improvements.

YEAR
  • Designated manager oversees your property on your behalf
  • Maintenance stays tracked and on schedule
  • Contractors are coordinated and managed for you
  • Complete property records are kept organized
  • Property checkups whenever you need them
  • Emergency response at no additional cost

Our memberships are priced like other professional services that protect your time and an asset of this value. Exact pricing depends on your home and membership level, and we review it with you on your call. You don’t need to decide which level before talking with us. We’ll recommend what actually fits how you use the property.

Member stories

What Changes When the House Is No Longer Yours to Manage

The strongest proof is what owners say once they stop managing the house themselves.

4.9 on Google · 33 reviews

Featured member story

“Our property manager communicates well and regularly, which gives us complete confidence that our home is cared for well in our absence. In fact, our Surefire Property Manager is so conscientious and thorough that our home is receiving much better maintenance than we had been able to give it on our own. A lot of deferred maintenance has been corrected, and systems updated, in just a year!”
Peter · Member since 2023Owner of a vacation home on Lake Winnipesaukee

Relief when someone is finally paying attention.

★★★★★
“It has brought us such peace of mind to know they are there to help us manage our home. I wish we found them years ago!”
Amy PoehlingGoogle review
★★★★★
“By far the best choice I made to give myself and my family peace of mind that the property is protected when we are not there!”
Jeffrey MushnickGoogle review
★★★★★
“It is a relief to know we can turn to one place to ensure things are not falling through the cracks.”
Roe BlanchardGoogle review

Confidence as fewer details depend on you.

A trusted owner-to-owner handoff

“They’ve managed everything from snow removal to pest control, weekly cleaning, and everything in between.… They already know the home well and can help maintain continuity without missing a beat.”
Jennifer · Member since 2021Former owner of a vacation home on Ossipee Lake
MEMBER REVIEW
“They are able to solve problems, fix things, find experts for specific tasks, and coordinate maintenance and repairs.”
Ethan Hugo · Member since 2017Member review
★★★★★
“We contracted with Surefire on a large technical project, and the process was exceptionally smooth and the finished project went above and beyond the clients expectations.”
Joseph GalinhaGoogle review
★★★★★
“We were never disappointed with their responsiveness, their attention to detail, and their overwhelming knowledge-base and professionalism.”
B. David ColemanGoogle review

Ease when the home is simply cared for, without you carrying it.

MEMBER REVIEW
“Taking care of two properties is far less stressful thanks to Surefire!”
Anne Blodget · Member since 2018Member review
★★★★★
“I’m always blown away by the attention to detail that Surefire provides. They’re charismatic and watch over a property like it’s their own.”
Korey WestonGoogle review
★★★★★
“They are very responsive and you can feel the care for each property when working with Surefire!”
Andrew NelsonGoogle review

Care that feels personal

“We have enjoyed having them become part of our property and take care of our home as if it is their own.”
Edwina Boose · Member since 2018Long-term Surefire member
Let’s talk about your property

On the call, we’ll map out what would come off your plate.

Your first month

From “I Have to Manage This” to “It’s Handled”

During your first 30 days, we learn the home, uncover what needs attention, organize what matters, and put the right systems in place so the responsibility can begin moving off your plate.

Day 1

Start with what is already on your mind.

Meet your property manager, walk through the home virtually or in person, and review the problems, projects, and worries that have been sitting on your list. Together, we decide what needs attention first and what can wait.

Outcome: Immediate concerns captured and prioritized.
Days 2–3

Learn how the home actually works.

We walk the property and learn its systems, access points, recurring trouble spots, and the small quirks someone would need to know to care for it properly. The home stops being something only you understand.

Outcome: The home’s working knowledge begins moving off your plate.
Days 4–7

Build the property record and access.

We confirm keys, codes, remotes, gates, garages, utility areas, and secure backup access. At the same time, we document major systems, panels, shutoffs, mechanical areas, exterior conditions, vendor history, warranties, and service info into one organized property record.

Outcome: Access and important details are documented instead of remembered.
Days 8–14

Turn findings into a clear priority list.

We review what we found and separate immediate concerns from work that can be planned, including water, heating, roofing, safety, alarm, and access issues. Hidden risks become a short, practical list.

Outcome: You know what needs action now, what comes next, and what can wait.
Days 15–21

Put the right people and protections in place.

We confirm the vendors worth keeping, fill any gaps in coverage, and begin preventive and seasonal work. When something needs attention, we already know who to call and how to reach them.

Outcome: You are no longer searching for help in the middle of a problem.
Days 22–30

Shift the responsibility off your plate.

We turn everything into a written year‑round care plan, set your checkup rhythm, organize records and invoices, and confirm how you want to receive updates. From there, you approve the plan and we run it.

Outcome: We handle it. You stay informed. You enjoy the home.

A real first-30-days example

3,800 sq. ft. mountainside retreat

Week 1Found missing emergency prevention systems and urgent landscaping needs. Documented systems, installed a lockbox, and built the vendor list.
Week 2Scheduled high-priority work before snowfall, activated freeze and fire alarm systems, and set up winter backup plans.
Weeks 3–4Finalized the year-round plan, checklists, and visit cadence; the owner stopped coordinating vendors entirely.

Result: They now arrive at their house, ready to enjoy it—not tackle a weekend of projects.

By Day 30, the home is no longer something you have to keep track of.

60‑Day Money‑Back GuaranteeFeel what it’s like to have the house off your plate.

There is only so much we can explain on a website. The real difference comes when you experience someone else paying attention to the property, keeping things moving, and handling the details you used to carry yourself.

That is why eligible Steward and Concierge Elite members who pay annually up front are protected by our 60‑Day Money‑Back Guarantee:

If, within your first 60 days, you don’t feel that owning this home has become meaningfully easier, we will refund your membership fee.

No penalties. No long notice period. You simply tell us it isn’t the right fit.

What you keep even if you cancel

Even if you decide not to continue, you’ll still keep:

  • The written property summary and year‑round maintenance plan we created for your home
  • The organized record of systems, shutoffs, and access details
  • Any vetted vendor contacts we lined up during that time

Best caseSo your best case is that the house is handled and you love it.

Worst caseYour worst case is two months of professional oversight and a complete property plan, effectively free.

Available with eligible Steward and Concierge Elite memberships when paid annually. We’ll review the exact terms with you before you get started.

Frequently Asked Questions

A: We don’t replace good vendors; we organize and manage them. We become your single point of contact, coordinate the work, keep records, and step in when things go wrong. You can keep any vendors you trust, and we’ll plug them into your plan.

A: When you’re in residence, we continue quietly handling everything in the background with additional on‑call support. We don’t disappear. You still use us as your first point of contact for issues, vendors, and small tasks you don’t want to deal with. The difference is we avoid scheduling disruptive work during your stay unless you ask us to. Our goal is simple: when you’re there, your time is spent enjoying the home, not managing it.

A: No. We do not do guest or STR management. We focus 100% on protecting, maintaining, and improving the property itself for owners who use it personally. That focus is why we can run the home at a very high standard.

A: The best way to prove it is to show you. That’s why, for our Steward and Concierge Elite members who pay annually up front, we offer a clear money‑back guarantee. If, in the first 60 days, you don’t feel it’s a fit, we’ll refund what you paid for the membership. You’ll still keep the written property summary and plan we created during that time. On your call, we’ll walk through the exact terms so you know exactly how it works.

A: Handymen and GCs fix things you already know about. We prevent problems, watch for issues while you’re away, coordinate all vendors, and keep a year‑round plan active. Our job is to make sure you rarely get the “we have a problem…” call in the first place.

A: We handle all routine operations, maintenance, emergencies, and most capital improvements (for example, roof or window replacement, siding, mechanical-system upgrades, and landscape projects). For large additions, major remodels, or new builds, a general contractor is needed. In those cases, we work alongside your GC as your boots on the ground, while making sure the rest of the property stays well cared for.

A: We have established a network of reliable and skilled contractors and service providers who meet our high standards of quality and professionalism. We carefully vet and select our partners based on their expertise, track record, and customer satisfaction. We regularly assess their performance to ensure consistent service excellence.

A: We understand that emergencies can occur at any time. That’s why we have an emergency hotline available for our clients. In case of an after-hours emergency, you can call our dedicated emergency contact number, and our team will respond promptly to address the situation and take appropriate action.

Your next step

Your Vacation Home Should Feel Like a Vacation Again.

If you’re ready to spend less time managing the property and more time simply enjoying it, let’s talk. We’ll learn how you use the home, what’s currently taking up your time, and what you would like to stop dealing with. Then we’ll show you what it could look like to have Surefire oversee the care of your home instead.

No obligation. Just a straightforward conversation to see if we’re a fit.

I look forward to helping you keep your vacation home a true vacation home.Isaac HortonFounder & CEO, Surefire Property Management LLC
Let's talk about your property